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Blaze rings are handmade to order. We stand behind craftsmanship and fit — with clear paths for size issues and manufacturing problems.
If the size is wrong, contact us at info@blazedesigncompany.com with your order number, size received, size needed, and whether the ring has been worn — before sending anything back. We’ll help under our current policy. Prefer our sizer-first sizing guide to get fit right the first time.
Questions about a manufacturing issue, break, or fray? Email your order number and clear photos (whole ring, hose inlay close-up, any inside mark). We’ll review and take care of you under our current policy.
If your ring is new and unused, you may request a return for refund within 30 days of purchase by emailing us before shipping it back. Buyer is responsible for return shipping. Refunds go to the original payment method after inspection (typically 3–5 days after receipt). A restocking fee may apply except for manufacturing issues.
Return address (after we approve the return):
8700 Astronaut Blvd, PO Box 48, Cape Canaveral, FL 32931
Email ASAP. We cannot guarantee cancellation once production has started.
Email: info@blazedesigncompany.com